Booking Terms and Conditions

Refunds and Rescheduling

Appointments: Non-refundable, but able to be rescheduled to any other timeslot listed as available through the Love Parenting online booking system – www.loveparenting.com.au/online-bookings

Groups: Full refund provided Love Parenting receives your communicated change of circumstance 14+ days prior to first session, or you may opt to reschedule to a future group Love Parenting has coming up.

Seminars: Non-refundable. Non-reschedulable.

Confidentiality
The only time personal information would be shared is if your or someone else’s safety were in question, or if you agree to having your feedback posted as a testimonial.

Disclaimer
Our working relationship is in no way counselling or psychotherapy nor is it a substitute for counselling or psychotherapy. In the event that it becomes apparent to me that it may be of use to link in with another professional service I will let you know and we can either take a pause while you get additional support elsewhere, or we can liaise with another professional and work in tandem.

Cancellation Policy

Love Parenting holds your requested time slot in which you have a nominated appointment type.  If you are not able to attend, you will be offered another appointment type in that time slot. For example, if you cannot attend due to a sick child or issue with transport you can opt to take the session as a Skype or phone session.

Essentially Love Parenting will do whatever we can to assist you to keep your appointment flow going. This enables you to stay on a roll and create the connections you are working towards in your family.