Booking Terms and Conditions
Refunds and Rescheduling
- Appointments: Non-refundable, but able to be rescheduled up to twice each.
- Groups: Full refund provided Love Parenting receives your communicated change of circumstance 7+ days prior to the first group session. If less than 7 days notice is all you are able to give then you will be offered a subscription to The Parent Huddle (private and customised online support – see here) for as many months as your group payment will cover.
- Seminars: Full refund provided Love Parenting receives your communicated change of circumstance 7+ days prior to the seminar. Not able to be rescheduled.
- Parenting Resets: $100 to reschedule if within 7 days of the booked timeslot or the full Parenting Reset can be gifted on to someone else to attend in the original timeslot with no transfer cost incurred.
The only time personal information would be shared is if your or someone else’s safety were in question or if you agreed to me collaborating with another professional.
Our working relationship is ‘parent mentoring’ and not a substitute for counselling or psychotherapy. In the event that it becomes apparent to me that it may be of use to link in with another professional service I will let you know and we can either take a pause while you get additional support elsewhere, or we can liaise with another professional and work in parallel.