Booking Terms and Conditions
Refunds and Rescheduling
Appointments: Non-refundable, but able to be rescheduled to any other timeslot listed as available through the Love Parenting online booking system – www.loveparenting.com.au/online-bookings
Groups: Full refund provided Love Parenting receives your communicated change of circumstance 14+ days prior to first session, or you may opt to reschedule to a future group Love Parenting has coming up.
Seminars: Non-refundable. Non-reschedulable.
The only time personal information would be shared is if your or someone else’s safety were in question, or if you agree to having your feedback posted as a testimonial.
Our working relationship is in no way counselling or psychotherapy nor is it a substitute for counselling or psychotherapy. In the event that it becomes apparent to me that it may be of use to link in with another professional service I will let you know and we can either take a pause while you get additional support elsewhere, or we can liaise with another professional and work in tandem.
Love Parenting holds your requested time slot in which you have a nominated appointment type. If you are not able to attend, you will be offered another appointment type in that time slot. For example, if you cannot attend due to a sick child or issue with transport you can opt to take the session as a Skype or phone session.
Essentially Love Parenting will do whatever we can to assist you to keep your appointment flow going. This enables you to stay on a roll and create the connections you are working towards in your family.