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FAQs

Getting started with Love Parenting

What physical distancing/sanitising practices does Love Parenting have set up?

The Parent Huddle is obviously the best option if you are wanting a zero-contact support option and I would love to support you via Messenger as you lead your family through whatever comes your way next to navigate through.

There is also the option of taking a Parenting Reset as a series of Zoom sessions.

If you come in-person to Love Parenting Studio then the one arrival touch-point is the gate you come through (which I can happily leave open if you ask).  You will be offered sanitiser upon arrival to use (or you may choose to use your own).  With regard to seating, there is a particularly long lounge we can sit 1.5m from each other on, or a boardroom table where we can actually sit 3 metres from each other if that is an attractive option (or in any of the chairs that are closer together than that if that feels super weird).  I sanitise my hands each time I set up the space so your folder, pens, markers etc will be fresh for you to freely use. 

The majority of two whole walls of Love Parenting Studio are windows or bifold/sliding doors that can be left open if you would like.  There are also two ceiling fans we can have on.  In cooler weather please dress warm and we can sit with windows open for lots of free-flowing fresh air.  During the course of a Parenting Reset we also spend some time outside around the fire pit and if you wear comfortable shoes it is great to include a socially-distanced lap or two of Lambton Park to stretch our legs and stay fresh. 

Should you need to use the bathroom while you are here you will find sanitiser spray near the door and basin and all touch-points in there and in Love Parenting Studio get refreshed between sessions.  Whatever will help you feel more comfortable while you are here …please ask.  Chances are I will be easily able to cater to that and a key part of you getting the most possible out of your session is feeling safe and nurtured.

How is Parent Coaching different than booking in with a psychologist, counsellor, or free parenting program?

My role as a Parent Coach is to put my Parenting Educator years of experience alongside your coalface knowledge of how your family dynamics play out so that together we can pinpoint problems and troubleshoot unique solutions that you feel are a fit.  There isn’t a diagnosis/therapy process the way you might find with a psychologist.  Evidence-based parenting programs like Circle of Security, Triple P Parenting Program and 123 Magic and Emotion Coaching are what will guide us to work out at a tin tack level how you are going to manage to bring about the increased connection and decreased overwhelm changes you are chasing.  Unlike in a free group parenting program we will be able to spend the whole of our time together zoomed right in on what you are looking to change and formulating customised strategies to do so.

Parents shine when they have access to independent/non-judgemental one-on-one support that is woven thickly with empathy, evidence-based strategy and experience. My role as a Parent Coach is to help you make sense of behaviours (your own and your child’s) that are confusing, burdening or inflaming you, and help you clarify what your and your other family member’s needs are beneath those behaviours, assess together what you have available to meet those needs more effectively, and map forward with me supporting you as you pull together all you know to tweak the strategies you are already using at home towards connecting and managing behaviour more in the way you want to be able to.

Is it ok for me to bring my child with me?

Parenting Reset sessions run across a whole school day and are an opportunity to take some child-free time to really tune into a reflective and mapping-forward headspace. That is not possible to do well while still wearing one’s parenting hat. In saying that, it is also really hard for many parents to arrange childcare so get in contact if Zoom appointments before they wake or after they are asleep might be an option you could get to work. Together we will find a way.

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Do you support families with NDIS funding?

Love Parenting is not currently an NDIS provider but welcomes parents who are self-managing or plan-managing their NDIS funds to get in touch and explore options.

What low-cost options are there for me to link in with Love Parenting?

For nearly 3 years I have made a weekly video for the members of Love Parenting’s online group ‘The Parent Huddle’. Subscribing and becoming a ‘Huddler’ (even if only for one month) gives you access to all those parenting-topic videos as well as me on-tap to send messages to and explore the concepts that are outlined in them (or any parenting challenges at all that you want to brainstorm).

Over the years I have made videos about most of the key concepts covered in 123 Magic and Emotion Coaching program, Circle of Security program, Triple P (Positive Parenting Program), The Incredible Years program, Bringing Up Great Kids Program and Black Box Parenting program.

My recommendation is, if at this stage you can’t afford in-person Love Parenting appointments, that you subscribe and spend as many months as you can afford to browsing through the library of videos and using the me on-tap via Messenger offering to sounding board your parenting thoughts. You will then know what is on offer and be well placed to make your decision regarding opting out (by simply pressing cancel in the online portal) or continuing to have me alongside you in that capacity.

Get in touch if you have any more questions about how this works… I offer free 15min intro chats for exactly that that you can link into by sending me an online enquiry form here.

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What sort of responses can I expect to get when I message you as part of my subscription to The Parent Huddle?

Reading the testimonials here will paint a clearer picture for you, but essentially I will respond by text message to whatever you send through to me via Messenger (and you may type those messages or send as a series of voice clips, or video). 

My process is to consider what you have sent through and reply with whatever I professionally consider might most bolster you in terms of skill and confidence as you implement the changes you are working towards. 

Sometimes it is me asking key questions to tease out more information about a dynamic you have going on.  Sometimes it is a link to an article or video that I suspect will be useful.  Sometimes it is me helping you see all in a situation that you DID do that was really useful….and the things you also did that could use some tweaking. 

Sometimes it is me asking questions to help you consider how things are from your child’s perspective.  All in all, I’m here to keep to both cheer you on in this big gig that is parenting as well as keeping you up on your learning edge in ways that family and friends can’t due to those being different relationships that our professionally-boundaried Parent/Parent Coach relationship. 

Will my family’s information be kept private?

It will. I, Mel Burgess trading as Love Parenting ABN 58 945 809 869 am committed to complying with the Privacy Act 1988 (Cth) (“Privacy Act”) and the applicable Privacy Principles in the Privacy Act when handling personal information, together with the Health Records (Privacy and Access) Act 1997 (ACT) (“Health Records Act”) and the applicable Privacy Principles in the Health Records Act when handling health information.  

The only time your family’s information would be shared is if you agreed for me to collaborate with another professional, or if someone’s safety is in question.  Password protection applies to the enquiry form on this website. 

Anything that ever gets printed with your details on it is stored in a locked filing cabinet.  Any notes that I take are yours to have copies of if you would like to.

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Is it worth doing if my partner isn’t interested or able to attend with me?

My role is to support you to have the best relationship possible with your parenting self, your co-parenting partner and your child/ren. 

Obviously it is a fabulous gift to your child/ren if you and your partner (or ex-partner) take a Parenting Reset together to explore how to best co-parent your way forward drawing on each of your skillsets, life experiences and personal attributes. By clarifying what values you share, tweaking some strategies you are already using (and considering some new ones) we can produce a Parenting Roadmap for you to refer back to.

There are also considerable advantages to attending solo.   Booking yourself in independently has the benefit that you may have more space to vulnerably disclose how it is feeling to be you over there in your parenting role at the moment.  If your partner can’t, or doesn’t want to, attend we will ensure that as we wrap up each session we recap the key topics and delve into ways that you might open useful conversations with your partner to curiously explore those ideas together.  The thing that makes the most difference to our child’s sense of security is having us be as predictable and connected as possible.  We can work on that whether your partner is able to attend or not. Interestingly, once one partner feels more confident in their parenting connection and strategies the other partner often starts unconsciously mimicking those behaviours meaning the child then experiences a positive change from both parents. Cool huh!?

Do you offer appointments outside of office hours?

Yes. As well as the Parenting Reset Sessions that run across a whole Tue, Wed or Thu school day I run check-in appointments at 6:15am and 8:15am most Saturday mornings.  These are one-hour sessions and cost $145 or $105 for ‘Huddlers’ (subscribers to The Parent Huddle).  They can be taken as a studio appointment, as a walking appointment (two laps around Lambton Park), or as a Zoom appointment. 

They book out a month or so in advance but if you have an urgent need then let me know you would like to waitlist for one because especially now with COVID there are regularly sessions that need to reschedule meaning you may be able to get in really quickly if you have flexibility.  I also run a waitlist for Parenting Reset sessions.

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Will my private health fund cover some of the cost?

Oh gosh – I would love if that were possible, but no. Love Parenting support for parents is fee-for-service with regular posting of free content to the Love Parenting online platforms (BlogFacebookInstagramYoutube).

I am mindful that cost is a significant issue for many families.  Please read the above FAQ about low-cost options for linking in with Love Parenting.

How often may I contact you by Messenger once I am subscribed to The Parent Huddle?

I encourage you to message me any time you feel pulled to.  I will always read or listen to all you send and reply by 9pm next business day.  It is common for me to hear from ‘Huddlers’ that the mere act of writing or recording the messages helps towards them organising the complicated thoughts and feelings they are having.  Perfect! 

Some ‘Huddlers’ make time once a week to contact me with a reflection on where things are at and what behaviour themes (their own and their kids) have been popping up.  That works really well.  Others I don’t hear from for a while and then we might talk on a daily basis to work through something that has gotten them discombobulated.  Fantastic. 

Essentially The Parent Huddle builds me, a parenting professional, around you and your family to discuss whatever is getting in the way of you loving parenting the way you wish you could.

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Is there an option to book an in-person or Zoom hour with you as a kick-off to being linked in via The Parent Huddle?

There is.  See question above about out-of-hours appointment options.  Us spending an hour in-person prior to me supporting you via Messenger makes great sense but is not necessary. 

Some people really value the depth of understanding it helps with and others really like the idea of sending off their parenting thoughts to an agony aunt they might never actually cross over with face-to-face. 

You choose what works for you.

What are the Terms and Conditions?

Parenting Reset 

  • Payment in full to reserve a date that suits you to attend
  • Fully-refundable and reschedulable up until 7 days prior to your session
  • Within 7 days of your booked session a $175 fee will apply to reschedule your session to an alternative date

Check-in Appointment 

  • Payment in full to reserve a date that suits you to attend
  • Fully refundable and reschedulable up until 7 days prior to your session
  • Within 7 days of your booked session a $75 fee will apply to reschedule your appointment to an alternative date

The Parent Huddle

  • Subscription starts once first payment (or screenshot of that payment) received
  • No lock-in contracts, you may cancel your future payments to opt out at any time

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